The monitor arm feels solid. Easy to install.
Managed to install and adjust everything all by myself. Hold's my 24" and 21.5" very well.
It has cleared up so much space on my desk it feels more spacious now vs. 1 monitor setup I had previously.
4 stars (actually 4.5 stars) as the pole plastic cap came damaged. The hole at the top of the support pole cannot be sealed properly as the plastic cap is damaged. Nothing too severe or important but a pain to look at.
All in all I'm happy with the purchase.