Recently Viewed
3 Years Warranty With Proven Top-class Support
We take Customer Service as a top priority, PRISM+ strives to deliver the highest level of service and support. Unlike a sell-and-forget distributor, you’re purchasing directly from us, a local company. This gives us full control over the service and support process and ensures straight to the point service with no risk of getting pushed around various departments.
Send us an email or drop us a message, and you’ll receive a response to your query within 24 working hours, guaranteed.
Corporate Clients
Let customers speak for us
purchasing the prism+ tv was one of the best decisions i have made. the experience was excellent, from purchasing process, delivery and all the way using the tv. very professional. the picture quality is superb, and being a google tv, navigation is very easy. super happy with the purchase.
Great services & quality product. Unfortunately the remote control unit found the arrow down button malfunction.
Owned and still using the X270 Pro (144hz version), the current 165hz model have its rating on the resolution and setting. kinda okay-ish in compare to the old model. Price wise cheaper since it has been 1-2 years last time i bought the old ones. Resolution 7/10, not much “prettier” i would say. is it a downgrade version? Setting 8/10, a little bit annoyed to be settled with than the 144hz version. Design 6.5/10, not much of an improvement from the previous model. The front and back are the same. Just the “specs” on paper are “changed” or downgrade i guess. The back plate on the plug-ins area needed to change. Afraid my snapped the “case” plate when you taking it off to provide a better area to plug the wiring and all. That would be just it I guess. Overall a 7/10. 144hz still Over-The-Top.
This is my 2nd Prism+ monitor and it still doesn't disappoint. Super fast delivery after purchasing. Monitor quality is great, build quality is good. Color and display are great too.
This is the first purchase I have ever made from Prism+, though not my first consideration when making a decision to buy. Prism+ as a company has had a rough few years back when it started. From dead pixels to bad customer service, backed up by all the bad reviews they received 2-3 years ago. This made me question my decision to buy from them. Then again, I am one to take risk.
I decided to buy the X490 Pro. It was 4am: I work in the US working hours so that's why I was up. The page says it'll arrive by Friday. It was a Tuesday.
Fast forward the same day, I received a text saying that it's prepped and will make a delivery within 24-48 hours. Sounds too good to be true, so I waited. The next day I received another text asking me to confirm their delivery time today. To my surprise, that was quick. The package arrived around 2pm and I was impressed.
Unfortunately, upon turning on the monitor, there was a bad crack on the right side of the monitor. I started a chat with their customer service through their website and addressed the issue. The person on the other side was responsive and in the end he said that he will pass the information to the respective teams.
As someone who has been buying and RMA-ing stuff online, when someone say something like "send the issue to our respective team" . I know I will be forgotten for months. Oh well, I thought.
Shockingly enough, I got a response via email the next day that they agree to give me a 1 on 1 replacement. Wow, I was happy. So they said in their email that they will arrange a delivery within the next few days.
The delivery took place the next day.... That...was....quick. It made me rush to repackage the faulty unit i had to pass to the courier.
The replacement unit arrived, I set it up and it looks great. No dead pixel whatsoever. I am happy. Now I can multitask work easily.
I took my chance when I ordered from Prism+. Judging by their cringy advertisements on social media and bad reviews in Reddit, lowyat and all the tech forums, I never expected to be served with excellent customer service. You truly have improved Prism+ and I hope you keep continuing keeping your customers happy. As for me, you are on my good side. I won't hesitate to recommend your products to anyone.
1. So lucky get low price monitor with high spec monitor27 inch
2. Easy setup
3. Fast delivery
4. Monitor yang best pernah saya ada dengan harga yang berpatutan.
Love it😍😍
Very large screen and very reasonable price with superb quality, superb resolution , superb Dolby Atmos My family like it very much. Tq Prism.
Came very fast , received the day after order. The video quality and color is on point, Speaker quality is really good and impressive. Overall for its price , i recommend it to everyone
@prismplusmalaysia
